Privacy Policy

Privacy Policy

Aussie Homes Garage Doors WA Last updated: 7/7/2026

Aussie Homes Garage Doors WA (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website (aussiehomesgdwa.com.au) or engaging our services, you agree to the terms of this Privacy Policy.

1. Who We Are

Aussie Homes Garage Doors WA is a garage door and roller door supply, installation, repair, and maintenance company operating in Perth and Western Australia. We are a sister company of Aussie Homes Building and Maintenance Services Pty Ltd.

Business details: Aussie Homes Garage Doors WA ABN: 72 627 071 309 Address: 49A Gunbower Rd, Ardross WA 6153 Phone: 0487 372 679 Email: aussiehomes@westnet.com.au

2. Personal Information We Collect

We may collect the following types of personal information:

  • Name, phone number, and email address when you submit an enquiry or quote request through our website
  • Property address, for the purpose of providing quotes, installations, repairs, or maintenance services
  • Details of your enquiry or service request
  • Payment and billing information where relevant to a transaction
  • Technical information such as IP address, browser type, device type, and pages visited, collected automatically through cookies and analytics tools

We only collect personal information that is reasonably necessary for our business functions and activities.

3. How We Collect Personal Information

We collect personal information directly from you when you:

  • Complete a contact form or quote request on our website
  • Call, email, or message us
  • Engage us for a quote, installation, repair, or maintenance service

We may also collect information automatically through your use of our website via cookies, Google Analytics, Google Tag Manager, and similar tracking technologies.

4. How We Use Your Personal Information

We use personal information to:

  • Respond to enquiries and provide quotes
  • Schedule and deliver installation, repair, supply, and maintenance services
  • Process payments and manage invoicing
  • Communicate with you about your service or enquiry
  • Improve our website and marketing, including through Google Ads and analytics reporting
  • Comply with legal and regulatory obligations

5. Cookies and Website Analytics

Our website uses cookies and similar technologies, including Google Analytics and Google Tag Manager, to understand how visitors use our site and to measure the effectiveness of our advertising. These tools may collect information such as your IP address, browser type, pages viewed, and time spent on the site.

You can disable cookies through your browser settings. Doing so may affect the functionality of parts of the website.

If you arrive at our website through a Google Ads campaign, Google may also collect information for the purposes of ad measurement and remarketing, in accordance with Google’s own privacy policy.

6. Disclosure of Personal Information

We do not sell or rent your personal information. We may disclose personal information to:

  • Our related company, Aussie Homes Building and Maintenance Services Pty Ltd
  • Trusted third-party service providers who assist us in operating our business, such as website hosting providers, IT support, accounting software, and marketing platforms (for example Google Analytics, Google Ads, and Google Tag Manager)
  • Government or regulatory bodies where required by law

Any third parties we engage are required to handle personal information in accordance with applicable privacy laws.

7. Data Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Personal information is stored on secure servers, and access is restricted to authorised personnel only.

While we take reasonable precautions, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

8. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if that information is inaccurate or out of date. To make a request, please contact us using the details in Section 11.

We will respond to your request within a reasonable timeframe.

9. Overseas Disclosure

Some of the third-party service providers we use, such as Google, may store or process data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure your information continues to be protected in accordance with the Australian Privacy Principles.

10. Complaints

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us using the details below. We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

11. Contact Us

For any questions about this Privacy Policy or how we handle your personal information, please contact us:

Aussie Homes Garage Doors WA Phone: 0487 372 679 Email: aussiehomes@westnet.com.au Address: 49A Gunbower Rd, Ardross WA 6153

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on this page with a revised “Last updated” date.